Table of Contents
Workbook Instructions ........................................... 3
Welcome .................................................................. 4
Your Onboarding .................................................... 8
My Company ......................................................... 12
Technology ............................................................ 25
Staffing Industry .................................................... 31
Phones ................................................................... 39
Working Efficiently ................................................ 43
Sourcing Candidates ........................................... 47
Screening Potential Applicants .......................... 51
Interviewing ........................................................... 54
Onboarding Process ............................................ 60
Employment Screens ........................................... 65
Week 1 Evaluation ............................................... 68
Week 2 Progress Check ..................................... 69
Introduction to Customers ................................... 70
Business Acumen and Professionalism ............ 77
Selling our Services ............................................. 82
Expanding Current Accounts .............................. 88
Developing New Business .................................. 95
Filling Jobs .......................................................... 116
Direct Hire ............................................................ 122
Week 2 Evaluation ............................................. 125
Week 3 Progress Check ................................... 126
Payroll .................................................................. 127
Assignment Management ................................. 130
Internal Policies .................................................. 137
Leading & Developing Your Team ................... 139
Minimizing Risk ................................................... 154
